My wife and I started our shop with the thought that if we tell the truth, do quality work in a timely fashion, give personalized service and are reasonably priced: the word will spread.
Since 1997 we have been driven largely by word-of-mouth, hence the slogan, “What comes around-goes around.”
We take pride in the belief that when we do good work, it comes back to us.
I have done business with Good Carma since I bought my 2001 Jetta in July of 2009. I have had routine service and major repairs done. I have always had prompt and professional service at Good Carma. The employees are courteous and knowledgeable and always answer your questions. Car repair is never a fun thing to have to do but at Good Carma they ease the pain as much as possible and do quality, reliable work at a reasonable price. In an age where it seems everybody is out to get the most money for the least effort, the guys at Good Carma have shown this customer that honesty and work ethic are still alive and well!
I was looking to buy a used car and knew the repairs required. So I emailed the part numbers to Good Carma for an estimate and received the info I needed in 12 (yes 12) minutes. How is that even possible!? I’ve never seen that kind of customer service. And btw, the parts/service estimate was 50% of what a local VW dealership quoted me.
I'm traveling across country and had an electrical issue. Dave & Co. were great. They squeezed me in, diagnosed & repaired it within minutes and I was on my way again. They really know their stuff. Thanks!
I would like to thank the crew at Good Carma for going beyond my highest expectations. Helping me out on numerous occasions. Bill is a truly caring individual that knows how it is and how to fix it when it's broken. Thanks to the gang at Good Carma! And I don't even drive a VW! Sincerely a Customer for Life!
Thank you for being so professional and thorough. I had my 2000 Passat wagon serviced at Good Carma last month. The people I spoke to on the phone and in person and those who diagnosed and repaired my car were thorough, accurate, knowledgeable, and friendly. The work was done timely and quite well. These are all things I expect from "my mechanic." What I didn't expect was for them to replace a turn signal bulb and dash fuse for only $15! I went to a Mazda dealer a week later with a different car and thought the service was good too but they wanted $70 to replace 2 bulbs I replaced later for $6. Great work Good Carma! The final testament to a job well done and a customer earned for life is my wife giving out your magnets to everyone she knows with a VW saying, 'They must be good. My husband came home smiling ear to ear after spending $1000 at Good Carma.
Nobody wants to take their car in to have work done to it. But when it can't be avoided, Good Carma is a great option. Their staff is professional, friendly, and very knowledgable when it comes to their craft. I had some major work done and had to pass on a smaller fix for financial reasons. When I showed up to get my car, they had installed a used part from a junker to fix my problem, at no cost! They definitely understand the frustration of needing car repairs, and try to make the process as effective and painless as possible. Thanks Good Carma. I'll be back next time my car lets me down...
Thanks again for the attention you gave my Passat. Sometimes it's the small things that make all the difference and you really listened to my concerns and fixed the problems. I have friends who have brought their cars to you and I see why. After a bad experience elsewhere I have restored faith that not all shops are equal!"
I brought my car in on Friday and as always I’m impressed with your level of expertise and customer service. I always feel like my money is well spent, my car is in good hands, and the visit is a positive experience. Thank you!
Just a short note to thank you and your team for an outstanding job with my recent Audi repair. Every once in a while you work with someone who is willing to go to any length to figure it out and your team did just that. Specifically Jordan and the mechanics went over and above with communicating, diagnosing and fixing my A4. This is truly a special team in my humble opinion. Thanks again and look forward to working with you again.
Yesterday you came to my rescue in the parking lot of North Point clinic. I just want to thank you a lot for your assistance, you have no idea how much you did for me. . . I have always received from all of you the best service. . . Bill, I just don't have enough words to thank you for your very valuable help.
Dave, Jordan, Duane and Steve, Thank you so much for your help last Tuesday. You are very professional, taking the time to listen and explain. You do quality, thorough work.